FAQ
What shipping methods do you offer?
We shipped by international express: UPS,FEDEX and
DHL. We also shipped by 4PX postage.
How long does it take to get my products?
It takes about 5-7 business days. More details please refer to our SHIPPING POLICY
How much does shipping cost?
Free Shipping Within US excluding Hawaii and Las Vegas , where an additional $200 shipping fee applies. If you need to ship it to a country other than the United States, please contact us.
Do you ship to my area?
Please contact us and tell us your country and region.
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Do you ship internationally?
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
Do you offer warranty for your products?
Our warranty period is 1 year.If the machine has any malfunction problems, our technicians will provide technical support and if necessary we will take back the machine for repair or replacement. If you want to add an additional 1 year warranty, the cost of the warranty is
$150/year.
Do you offer extended warranty?
An extended warranty can be added to your products for an additional cost.Please get in touch for more information about extended warranties.
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How to buy and pay on this website?
Our products can be purchased directly online, and the payment gateway is PayPal.If you encounter payment problems, please contact us directly.
Do you accept bulk orders?
Yes. Please contact us to get more details.
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Do you offer refunds?
Yes. More details please refer to our REFUND POLICY.
How long does it take to get a refund?
We will arrange the refund for you after the goods are received and checked correctly at our warehouse.The refund will take 1-2 business days to arrive.The refund will be processed to your original account.If the refund time is beyond this time limit, please contact PayPal or your issuing bank for further information.
How much can I get refunded?
If you request a return&refund, we will charge you a service fee based on your payment amount. The fee is mainly caused by the product value impairment and restocking fee.
REFUNF POLICY